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S no. | Title | Download/Details | Publish Date |
---|---|---|---|
21 | Online Telecom Consumer Complaints Monitoring System | Details | - |
22 | Telecom Consumers Complaint Redressal Regulations, 2012(1 of 2012 | Download (98.22 KB) | - |
23 | Consumers’ Handbook on Telecommunications-2015 (Odiya-Version) | Download (8.48 MB) | - |
24 | Consumers’ Handbook on Telecommunications-2015 (Tamil-Version) | Download (5.76 MB) | - |
25 | Consumers’ Handbook on Telecommunications-2015 (Kannada Version) | Download (7.08 MB) | - |
26 | Termination of Service within 7 days. | Download (634.25 KB) | - |
27 | Consumers’ Handbook on Telecommunications-2015 (Gujarati Version) | Download (3.36 MB) | - |
28 | Protection of Consumer Interest at a Glance | Download (85.6 KB) | - |
29 | Mobile Number Portability Consumer Guide | Download (1.21 MB) | - |
30 | Transparency in the Tariff offers and in Disclosure to consumers | Download (49.84 KB) | - |
31 | Consumers’ Handbook on Telecommunications-2015 (Bengali Version) | Download (5.88 MB) | - |
32 | Deactivation of Value Added Services (VAS) through 155223 | Download (69.67 KB) | - |
33 | General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers. | Download (50.48 KB) | - |
34 | Consumers’ Handbook on Telecommunications-2015 (Telugu Version) | Download (9.35 MB) | - |
35 | Rental Rebate. | Download (634.26 KB) | - |
36 | Provision of value added service without explicit consent | Download (6.12 MB) | - |
37 | Charging for Calling line identification presentation (CLIP) facility related | Download (114.17 KB) | - |
38 | Insufficient information in Advertisements-regarding | Download (928.66 KB) | - |
39 | To provide hard copy of telephone bills to the consumers-reg | Download (1.58 MB) | - |
40 | Public notice titled "Beware of Fraud in the name of TRAI" | Download (221.98 KB) | - |
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