Subject: Re: Speed issue again
From: Mohamedferoz R
Date: 03-Apr-15 12:14 PM
To: J Nair <j.nair@tikona.in>, prakash.bajpai@tikona.in, ap@trai.gov.in, customercare@tikona.in
CC: advbcs@trai.gov.in, advqos@trai.gov.in, asen@trai.gov.in, pradvtd <pradvtd@trai.gov.in>, secretary@trai.gov.in, pradvbcs <pradvbcs@trai.gov.in>

hi ,, the speed issue is coming again and again ,,y cant u guys look it up ,,,my speed is 4 mbps but from today mrng my speed didnt even touch 1 mbps..check and resolve ..or my next mail wont be to u guys. ill mail to higher level which will exceed tikona.how many months do i have to complain ??

On Sat, Mar 28, 2015 at 11:23 PM, Mohamedferoz R <mohamedferoz.r@gmail.com> wrote:

This is the second time I'm mailing you guys and still no call from u & no solution ,,SR is simply open ,,what the hell are you guys doing ,,,my speed is 1.4 mbps only @ night & on Sundays ,,,i have 4 mbps speed ,,,i want this speed  issue to be resolved immediately.I'll definitely escalate to TOP management .check the data of my speed tests

---------- Forwarded message ----------
From: "Mohamedferoz R" <mohamedferoz.r@gmail.com>
Date: 27 Mar 2015 21:40
Subject: Speed issue again
To: <customercare@tikona.in>, "J Nair" <j.nair@tikona.in>, <prakash.bajpai@tikona.in>
Cc:

Hi,...
 
     My speed is 4 mbps but its dropping again to 3 mbps every night & on sundays whole day ...i cant keep with u guys saying every month i have speed issues ..y cant u guys fix it permanently???? ..Fix it as soon as possible might be a network parameter issue ,,it was the same issue previously .....or ELSE .