Dear TRAI
Alike a billion population, I am a citizen of India who pays taxes that help run government. I am also a shareholder of multiple national resources that corporate/companies use. I slog, sweat, get hurt, and bear all the pains to run my family, pay the government in form of multiple taxes. The taxes that corporate companies pay to government are also shelled out of my pocket in form of processing fee, service taxes and many other charges. All those things comes from my pocket.
AND STILL DAY-IN AND DAY-OUT, I AM HELD AT THE GUN POINT WITHOUT ANY CRIME. I AM GIVEN THE LEAST OF BENEFITS AND I AM TAKEN FOR GRANTED EVERYDAY. ONLY BECAUSE MY VOICE SOUNDS TO BE MEEK, BECAUSE I AM ONE IN A BILLION.
TRAI HAVE DEPLOYED MANY RULES IN FAVOR OF CUSTOMERS. BUT TELCOS DON'T FOLLOW THEM. BE IT MINIMUM CHARGE PLANS THAT THEY DON'T OFFER, CALL DROPS, PER MINUTE CHARGES INSTEAD OF PER SECOND, CHARGES ON SMSs AS PER A TELCO WANTS AND MANY OTHER.
NOW, WHY DIFFERENTIAL CHARGES FOR THE SAME SERVICE?
PLEASE EXPLAIN HOW ARE THEY IN CONGRUENCE WITH FUNDAMENTAL RIGHTS GIVEN TO CITIZEN OF INDIA?
OR SHOULD I ASSUME THAT THE CONSTITUTION IS NOW JUST A MOCKERY?
HOW SHOULD I BE ENSURED THAT I WANT MY FUTURE GENERATION TO BE AND SERVE INDIA, WHEN THE 'INDIA' I KNEW IS NOW TRYING EVERYTHING AGAINST MY EXISTENCE?
WHY IT IS THE CASE THAT THE REPRESENTATIVES I CHOSE DO NOTHING FOR THE CITIZEN, INSTEAD I HAVE TO JUMP TO ROADS AND SHOUT AT THE PEAK OF MY VOCAL ABILITY TO MAKE MY VOICE REACH?
PRACTICALLY, YOU SHOULD REPRESENT ME FOR ME, AND NOT AGAINST ME?
KINDLY HELP ME TO UNDERSTAND THAT HOW COME DIFFERENTIAL PRICING IS GOING TO HELP THE CUSTOMER?