Subject: Customer Harassment and Violating Indian Laws
From: "Vetriselvan.N.A" <vetriselvan.na@gmail.com>
Date: 09-Apr-15 9:56 PM
To: MTSLEGAL <MTSLEGAL@mtsindia.in>, ap@trai.gov.in, secretary@trai.gov.in, pradvmn@trai.gov.in, pradvbcs@trai.gov.in, pradvtd@trai.gov.in, advqos@trai.gov.in, asen@trai.gov.in, advlegal1@trai.gov.in, advifn@trai.gov.in, cpsbakshi@trai.gov.in, manishsinha@trai.gov.in, mcitoffice@gov.in, members-dot@nic.in, customercare@mtsindia.in, appellate.tn@mtsindia.in, mts.billcare@gmail.com, pr@mtsindia.in, viraj.chouhan@mtsindia.in, ChiefCSD@mtsindia.in, Postpaid.TN@mtsindia.in, customercare.tn@mtsindia.in

Respected Sir,

I had used MTS internet connection for few months. It was not working as they promised. Many days, It didn't work completely. Even after many complaints they were just telling me it will fine within few days. They told like they are facing this issue due to sharing their bandwidth with reliance. After 4 months I requested them to disconnect and asked them to procedure to surrender the device they provided after collecting Rs.1000 for it. But they didn't disconnect and keep on adding the internet charge for the following months without disconnecting the connection. Now they are asking me to pay for that also.

Violation of  Indian Laws: 
I have enough evidence to prove my above charges against MTS.

 I'm not alone facing this problem many Indian citizens facing the similar problems, Kindly go through following links. there are many similar complaints against MTS.
http://www.consumercourt.in/product-services/93391-mts-cheated-me-issued-legal-notice.html
http://www.complaintboard.in/complaints-reviews/mts-l50459.html
http://gadgets.shiksha/deal-mts-india-fraud-legal-notice.html



Kindly take necessary action against MTS and guide me how to proceed further.

Thank you,

Regards,
Vetriselvan 




On Wed, Apr 8, 2015 at 4:24 PM, MTSLEGAL <MTSLEGAL@mtsindia.in> wrote:

VEERABADRAN ASSOCIATES

ADVOCATES – HIGH COURT

K.Anand, M.A.B.L.,                     E.C. Veerabadran, B.A.B.L.,              B. Praveen, M.L.,

                                                                                                                    

To,

                                                                                                                              

Vetriselvan  N

 

No G2 Plot No A1 No 9/692 Near Jf Grand Fallas Kalyana Mandabam Royal Garden Madipakkam Chennai 600100

 

Sir/Madam

We are issuing this notice under instructions from our client M/s. Sistema Teleservices  Limited, formerly known as M/s. MTS, a company registered and incorporated under the provisions of the Indian Companies Act, 1956, carrying on the business of providing Data Card/Mobile Cellular Services in several circles within India in the name and style of  Sistema Shayam Teleservices ltd having regional-cum-branch office at Ambiti Park ,2 nd Floor , No 32,A&B , Industrial Estate, Ambattur , Chennai – 600 058. 

 

1.     Our client states that you had approached   them for availing a Data card/ Mobile Services and pursuance of the same and based on the details furnished in the application and the documents furnished in support thereof, you were issued a  Data card/ Mobile No.9150957532  and Account No. 2807625802.

 

2.     Our client states that you after having utilized the Data card/ Mobile  Services and having understood the terms & conditions governing such usage have continued to act in negligence by being irregular in paying the mobile bills.

 

3.     Our client submits that they had on several occasions attempted to contact you and remind you of your mobile usage outstanding amount and the payment due dates, thereby to standardize your Data card/ Mobile  connection. It is noted that you did not intend to co-operate with my client but refrained from attending my client’s calls and further refused to meet up with my client.

 

4.     Our client states that the total amount outstanding in your Data card/ Mobile Services account above mentioned is Rs. 2063/- as on date.

 

5.     Our client states that you have willfully defaulted in making payments towards the Data card/ Mobile connection, which demonstrated an intention to defraud and cheat my client which is evident from your above conduct. You are also fully aware of the fact that my client has been put to loss towards the usage of the mobile connection. You have thereby caused a wrongful loss to my client and your act amounts to Cheating as contemplated under Sec.420 of IPC and Criminal Breach of Trust, punishable under Sec.406 of the Indian Penal Code.

 

6.     Therefore,  wehereby call upon you forthwith to pay the dues of Rs. 2063/- , to my client immediately from the date of receipt of this notice failing which my client would be constrained to initiate appropriate legal proceedings against you without further reminder to you. Please be informed that such legal proceedings would necessarily contem­plate, civil proceedings for recovery of money, together with proceedings for attachment of your movable and immovable properties, direction to provide appropriate guarantee/surety/security, filing for insolvency etc., as deemed applicable and necessary, and/or criminal prosecution for breach of trust, fraud and cheating, as deemed applicable and necessary at your costs and risks. Last date to make payment: 23-Apr-2015.

 

7.     In the event you seek any clarifications or you intend for an amicable settlement, you may contact our client’s officer.

 

VEERABADRAN ASSOCIATES

Contact No. 8608922950

 

Yours faithfully,

E.C. Veerabadran

Advocate

 

Address: Veerabadran Associates, M8/11, Iswarya Colony, Indira Nagar, Adyar, Chennai – 600 020.

 

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