Hi,
I have taken monthly tarrif of Rs.599.
After that i got a bill of Rs 1725, in which my Internet charges was more that Rs 500. It was seriously surprising.
After that i got extra service charges were also activated on my number while just surfing by just a pop up.
I complained about this and my network issue but no response from your side.
While talking to your customer executive i already conveyed to him that all additional services which are activated on my number please deactivate that.
But surprising element was when i was talking to your executive today i got to know still that service is activated.
I got a sms from.airtel team that your 1000 Mb Internet data is about to almost over.
I am using my wifi for internet and for only few hours i use my phone data n speed is that pathetic that i am not able to send even a 10 kb picture on what'sapp no download till now.
Surprisingly the type of image of airtel i was having and the services i am getting is very disappointing.
I am using Vodafone connection since 4 Year more Internet surfing than airtel, too much of data download bt still i always had plenty of data left at the time of bill.
Till now i am not able to download 10 kb picture from last 3 hours and i am sure this time i will get higher bill than this time.

i had complaint about this to your customer complaint center so the customer service operator told me "airtel ko aaata hai paise nikalwana"

I paid my bill on 12th feb 2015 by Payu.

still my account was showing payment pending.

then i paid my bill on 16th feb again using freecharge.

then i came to know both the transaction were done and amount were credited to merchant account only.

if my payment is done twice then i need my money back or settle that money in my this month bill.

need help..

Regards,

Aayushi

Please note my complaint.
Check your service

Regards,
Aayushi

---------- Forwarded message ----------
From: <ebill@in.airtel.com>
Date: Mar 10, 2015 9:45 AM
Subject: Your airtel Bill for Mobile Number: 9560535663, Bill Date: 06-Mar-2015, airtel Account: 1149558377
To: <aayushi.goel1@gmail.com>
Cc:

View and pay your bill, the easiest way! airtel number               : 9560535663 Monthly charge  : 1,725.68 Relationship number : 1149558377 Due amount*     : 1,725.68 Bill period: 05-Feb-2015 to 04-Mar-2015 Due date*           : 27-Mar-2015 View bill Pay bill Automate your monthly bill payments! Register now for paperless SI (standing instructions) 1   Enter your airtel number   2   Key in your credit card details   3   Get instant confirmation   Enroll Now Now check ebills for your airtel postpaid/fixedline and transactions related to prepaid/digitalTV accounts at the touch of a button and help make a greener planet. Just login to airtel My Account and enjoy a host of benefits! My Account advantages: • View your current and past bills at one place • Pay your bill in easy steps • Add or remove your airtel services • Know your current usage amount • Update your email ID • Change your bill mode • Raise requests and complaints • View/Download account statement Some Important Points: * Your airtel email bill is protected by a unique password which is sent to your mobile * Ebill password remains same month on month & is case sensitive with no special characters * For mobile ebill password, SMS EBILLPASSWORD to 121 or Click Here * For data card, SMS EBILLPASSWORD to 121 from registered airtel mobile or to 9650096500      from a registered non-airtel mobile * You will need Adobe Acrobat to open the attachment. If you dont have Acrobat, please click here:     http://www.adobe.com/products/acrobat/readstep2.html * Your Web/IT/Email administrator should permit emails with attachments Best Wishes, Customer Services Bharti airtel limited Due amount*: In case the value is " - ", please refer to the amount generated in the billed account. Due date*: In case you have not paid your previous bill, then the payment due date is 'immediate'. Please note, if you are not the intended recipient of this email, do drop us a mail at 121@in.airtel.com. We will ensure immediate updation at our end.

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