भारतीय दूरसंचार विनियामक प्राधिकरण Telecom Regulatory Authority of India (IS/ISO 9001-2008 Certified Organisation)

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Telecom Regulatory Authority of India

Tariff

Q 1. Is there a single tariff plan, which may best suit a subscriber?

A.

There is no single tariff plan which is uniformly best suited for each and every subscriber. There are a large number of tariff schemes in the market targeted at different user categories. It is essential for a subscriber to estimate his expected volume of usage and the pattern of usage and other preferences before deciding on the plan he should subscribe to.

Q 2. Is there a minimum validity period prescribed for tariff plans?

A.

A tariff plan, once offered by a service provider, shall be available to a subscriber for a minimum period of SIX months from the date of enrolment of the subscriber to that tariff plan. This implies that no tariff component of that plan can be hiked for a period of 6 months from the date of enrolment of a subscriber to that tariff plan. However, the Subscribers are free to move to other tariff plans of their choice at any time.

Q 3. What is meant by lifetime in respect of tariff scheme offering lifetime validity?

A.

It means that tariff plans which are offered as having lifetime validity, would continue to be available to the subscriber during the current license and renewed license of the service provider.

Q 4. What protection is available for subscribers against hike in tariff?

A.

(i) No hike in any tariff item of a plan is permitted within a period of six months from the date of enrolment of the subscriber to that tariff plan. (ii) In respect of lifetime tariff plans and plans having longer validity, no hike in tariff is permitted during the period of promised validity.

Q 5. What is the composite ceiling tariff fixed by TRAI for national roaming services?

A.

* Outgoing Local Call : Rs.1.40 per minute * Outgoing STD : Rs.2.40 per minute * Incoming calls : Rs.1.75 per minute