भारतीय दूरसंचार विनियामक प्राधिकरण Telecom Regulatory Authority of India (IS/ISO 9001-2008 Certified Organisation)

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Telecom Regulatory Authority of India

Top-ups

Q 1. Is it permissible for service providers to charge processing fee on talk-time top-ups?

A.

Service provider shall not charge fixed charges / processing fees etc., on exclusive talk-time top-ups. However, nominal fee not exceeding Rs.2/- towards administrative cost as well as applicable service tax can be levied.