भारतीय दूरसंचार विनियामक प्राधिकरण Telecom Regulatory Authority of India (IS/ISO 9001-2008 Certified Organisation)

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Telecom Regulatory Authority of India

Complaint Redressal

E.g., 23/03/2017
E.g., 23/03/2017
Telecom
S. No. Subject Date of Releasesort descending Division Closing Date Status Download/Details Comments
1 Consultation Paper on Complaints, Grievance Redressal in the Telecom Sector 28/07/2016 Quality of Service 16/09/2016 Closed Consultation Paper Download (536.14 KB)
Extension Letter 1 Download (587.97 KB)
E.g., 23/03/2017
E.g., 23/03/2017
Recommendation
S. No. Subject Date of Releasesort descending Division Download/Details
1 Recommendations on Complaints Grievance Redressal in the Telecom Sector 10/03/2017 Quality of Service Recommendations Download (367.16 KB)
Letter to DoT Download (111.49 KB)
E.g., 23/03/2017
E.g., 23/03/2017
Regulation
S. No. Subject Date of Releasesort descending Division Download/Details Amendments
1 Draft Regulations for Amendment of The Telecom Consumers Protection And Redressal of Grievances Regulations, 2007 (3 of 2007) Dated the 4th May, 2007 10/08/2009 Quality of Service Download (127.66 KB)
2 Telecom Consumers Complaint Redressal Regulations, 2012 05/01/2012 Quality of Service Main Regulation Download (98.22 KB)
3 Telecom Consumers Complaint Redressal (Amendment) Regulations, 2012 12/01/2012 Quality of Service 1st Amendment Download (17.79 KB)
4 Telecom Consumers Complaint Redressal (Second Amendment) Regulations, 2013 11/09/2013 Quality of Service 2nd Amendment Download (66.64 KB)
5 Telecom Consumers Complaint Redressal (Third Amendment) Regulations, 2014 01/07/2014 Quality of Service 3rd Amendment Download (1.42 MB)