Subject: Suggestion for wrong charges for internet plan
From: k |JK| k
Date: 31-Mar-15 10:22 AM
To: advqos@trai.gov.in

Dear Sir/Madam.

Greetings!

We are customer already paying huge amount to use internet on our mobiles, than why we need to go for purchase different packs form gmail, fb, whatsapp and eCommerce websites. According to recommended plan to access these services we need to pay amount twice one for browsing and another to access these regular accessible websites.

If customer already paying for internet connection then it's my suggestion not to charge differently for these packs. Most of companies charged wrongly to customer in many cases. If i share my personal experience than, most of companies automatically activating any VAS on customer mobile without any action perform by them and in another side they are saying we are in loss. According to this cheat process following by companies is not correct and for thing to concern about different plan charges to access described website is wrong.


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Warm Regards,

Jitender

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