QOS | Telecom Regulatory Authority of India

Telecom
S. No.	Subject	Release Date	Division	Status	Download/Details	Comments
1	Consultation Paper on Review of Quality-of-Service Standards for Access Services (Wireless and Wireline) and Broadband Services (Wireless and Wireline)	18/08/2023	Quality of Service	Open	Consultation Paper Download (1.99 MB) Extension Letter 1 Download (421.34 KB) Extension Letter 2 Download (387.44 KB) Extension Letter 3 Download (399.18 KB) Share Facebook	View Comments Add Comments
2	Draft Telecom Regulatory Authority of India Repealing Regulations, 2023- inviting Comments from stakeholders on repeal of Regulation on Quality of Service of Dial-Up and Leased Line Internet Access Service, 2001	03/04/2023	Quality of Service	Open	Draft Regulation Download (134.03 KB) Press Release Download (539.88 KB) Share Facebook	View Comments Add Comments
3	Draft Regulation on Review of The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2023	24/02/2023	Quality of Service	Open	Draft Regulation Download (754.1 KB) Draft Guidelines Download (1.69 MB) Press Release Download (717.33 KB) Extension Letter 1 Download (288.09 KB) Extension Letter 2 Download (161.16 KB) Share Facebook	View Comments Add Comments
4	Consultation Paper on Review of the Telecom Commercial Communications Customer Preference Regulations, 2018	28/08/2024	Quality of Service	Open	Consultation Paper Download (936.35 KB) Share Facebook	View Comments Add Comments
5	Consultation Paper on Leveraging Artificial Intelligence and Big Data in Telecommunication Sector	05/08/2022	Quality of Service	Open	Consultation Paper Download (1.25 MB) Extension Letter 1 Download (379.69 KB) Extension Letter 2 Download (363.73 KB) Share Facebook	View Comments Add Comments
6	Consultation Paper on 'Regulation on Rating Framework for Digital Connectivity in Buildings or Areas'	27/09/2023	Quality of Service	Open	Consultation Paper Download (1.06 MB) Extension Letter 1 Download (293.56 KB) Extension Letter 2 Download (310.5 KB) Share Facebook	View Comments Add Comments
7	Pre- Consultation Paper on Net Neutrality	30/05/2016	Quality of Service	Closed	Pre-Consultation Paper Download (373.89 KB) Extension Letter Download (658.4 KB) Share Facebook	View Comments Add Comments
8	Consultation Paper on Review of The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2006	01/09/2020	Quality of Service	Closed	Consultation Paper Download (209.94 KB) Extension Letter Download (80.79 KB) Share Facebook	View Comments Add Comments
9	Consultation Paper on Amendment to the Standards of Quality of Service for Wireless Data Services Regulations, 2012	21/04/2014	Quality of Service	Closed	consultation Paper Download (844.89 KB) Share Facebook	View Comments Add Comments
10	Consultation Paper on Net Neutrality	04/01/2017	Quality of Service	Closed	Consultation Paper Download (445.36 KB) Extension Letter 1 Download (639.84 KB) Extension Letter 2 Download (684.51 KB) Share Facebook	View Comments Add Comments
11	Consultation Paper on Unsolicited Commercial Communication	14/09/2017	Quality of Service	Closed	Consultation Paper Download (1.56 MB) Extension Letter Download (734.66 KB) Share Facebook	View Comments Add Comments
12	Consultation Paper on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality.	02/01/2020	Quality of Service	Closed	Consultation Paper Download (2.25 MB) Extention Letter Download (417.31 KB) Share Facebook	View Comments Add Comments
13	Draft Telecom Consumers Complaint Redressal (Second Amendment) Regulations, 2013	20/08/2013	Quality of Service	Closed	consultation Paper Download (21.78 KB) Share Facebook	View Comments Add Comments
14	Consultation Paper on Fixing the Benchmarks pertaining to Quality of Service for Broadband	23/05/2006	Quality of Service	Closed	Consultation Paper Download (60.82 KB) Share Facebook	View Comments Add Comments
15	Consultation Paper on Review of the Standards of Quality of Service of Basic Telephone Services (Wireline) and Cellular Mobile Telephone Services	21/05/2014	Quality of Service	Closed	Consultation Paper Download (2.88 MB) Share Facebook	View Comments Add Comments
16	Consultation Paper on Cloud Services	23/10/2019	Quality of Service	Closed	Consultation Paper Download (310.34 KB) Extension Letter Download (293.54 KB) Share Facebook	View Comments Add Comments
17	Consultation Paper on Duration of alert for the called party	16/09/2019	Quality of Service	Closed	Consultation Paper Download (1.77 MB) Share Facebook	View Comments Add Comments
18	Consultation Paper on Review of The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2006	27/11/2012	Quality of Service	Closed	consultation Paper Download (99.54 KB) Share Facebook	View Comments Add Comments
19	Consultation Paper on Review of network related Quality of Service standards for Cellular Mobile Telephone Service	05/08/2016	Quality of Service	Closed	Consultation Paper Download (387.34 KB) Share Facebook	View Comments Add Comments
20	Draft Regulation on Telecom Consumers Protection (Eighth Amendment) Regulations, 2015	29/04/2015	Quality of Service	Closed	Draft Regulation Download (214.54 KB) Share Facebook	View Comments Add Comments

Pages

Recommendation
S. No.	Subject	Date of Release	Division	Download/Details
1	Recommendations on Cloud Services	14/09/2020	Quality of Service	Recommendations Download (723.35 KB) Letter to Secy, DoT Download (96.79 KB) Share Facebook
2	Recommendations on Cloud Services.	16/08/2017	Quality of Service	Recommendation Download (2.9 MB) Letter to Secretary, DoT Download (757.73 KB) Share Facebook
3	Recommendations on the issues of fresh Licences for Radio Paging Service	27/04/2001	Quality of Service	Recommendations Download (125.58 KB) Share Facebook
4	TRAI's Response to DoT's Back-Reference dated 13.04.2023 on TRAI's recommendations dated 14.09.2020 on ''Cloud Services''	29/09/2023	Quality of Service	TRAI Response Download (2.88 MB) Share Facebook
5	Recommendations on terms and conditions for national integrated directory enquiry service (NIDQS) for fixed and mobile telephones	19/06/2008	Quality of Service	Recommendations Download (380.52 KB) Share Facebook
6	Recommendations on Leveraging Artificial Intelligence and Big Data in Telecommunication Sector	20/07/2023	Quality of Service	Recommendation Download (1.04 MB) Letter to Secy, DoT Download (392.34 KB) Share Facebook
7	Recommendations on Regulatory Framework for Over-The-Top (OTT) Communication Services	14/09/2020	Quality of Service	Recommendations Download (583.53 KB) Letter to Secy, DoT Download (128.79 KB) Share Facebook
8	Recommendations on publication of telephone directory & directory enquiry services.	05/05/2005	Quality of Service	Recommendations Download (170.39 KB) Share Facebook
9	Recommendations on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality	22/09/2020	Quality of Service	Recommendations Download (501.63 KB) Letter to Secy, DoT Download (303.15 KB) Share Facebook
10	Recommendations on "Spectrum, Roaming and QoS related requirements in Machine-to-Machine (M2M) Communications"	05/09/2017	Network, Spectrum and Licensing	Recommendations Download (2.48 MB) Letter to DoT Download (740.23 KB) Share Facebook

Regulation
S. No..	Subject	Date of Release	Division	Download/Details	Amendments
1	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulation 2013 (Clarification)	16/05/2013	Quality of Service	Clarification Download (13.22 KB) Share Facebook	View All
2	The Regulation on Guidelines for Registration of Consumer Organisation/Non-Government Organisations (NGOs) and Their Interaction with TRAI (Second Amendment), 2007	21/08/2007	Quality of Service	2nd amd Download (40.83 KB) Share Facebook	View All
3	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service (Amendment) Regulations, 2012	07/05/2012	Quality of Service	1st amd Download (143.63 KB) Share Facebook	View All
4	The Mobile Banking (Quality of Service) (Amendment) Regulations, 2013 (13 of 2013)	26/11/2013	Quality of Service	Regulation Download (1.9 MB) Share Facebook	View All
5	Telecom Regulatory Authority of India Repealing Regulations, 2023	26/07/2023	Quality of Service	Repeal of Regulation Download (1.24 MB) Share Facebook	View All
6	Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 2000	05/07/2000	Quality of Service	Main Regulation Download (29.67 KB) Share Facebook	View All
7	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Seventh Amendment) Regulations, 2019	01/11/2019	Quality of Service	Seventh Amendment Download (686.36 KB) Share Facebook	View All
8	Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation 2006	21/03/2006	Quality of Service	Main Regulation Download (75.12 KB) Share Facebook	View All
9	The Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline And Wireless) Service Regulations, 2024	02/08/2024	Quality of Service	Regulation Download (16.47 MB) Share Facebook	View All
10	Measurement Methodology:- The Standards of Quality of Service For Mobile Data Services Regulations, 2012	10/07/2012	Quality of Service	Measurement Methodology Download (126.51 KB) Share Facebook	View All
11	Regulation on Guidelines for Registration of Consumer Organizations\|Non-Govemment Organizations(NGOs) and their Interaction with TRAI (First Amendment) 2001	20/03/2001	Quality of Service	1st Amendment Download (856.38 KB) Share Facebook	View All
12	The Mobile Banking (Quality of Service) Regulations, 2012(8 of 2012)	17/04/2012	Quality of Service	Main Regulation Download (89.95 KB) Share Facebook	View All
13	Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 2005	01/07/2005	Quality of Service	Main Regulation Download (124.33 KB) Share Facebook	View All
14	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Sixth Amendment) Regulations, 2018	31/07/2018	Quality of Service	Sixth Amendment Download (988.21 KB) Share Facebook	View All
15	Quality of Service of Broadband Service (Amendment) Regulations, 2012	24/12/2012	Quality of Service	1st Amd Download (162.05 KB) Share Facebook	View All
16	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fourth Amendment) Regulations, 2015	15/10/2015	Quality of Service	4th Amendment Download (571.01 KB) Share Facebook	View All
17	Notification of the panel of Auditors to Audit the accuracy of Metering and Billing Systems of the service providers	26/02/2024	Quality of Service	Notification Download (194.6 KB) Share Facebook	View All
18	Regulation on Guidelines for Registration of Consumer Organizations/Non-Government Organizations (NGOs) and their Interaction with TRAI, 2001	15/01/2001	Quality of Service	Main Regulation Download (20.64 KB) Share Facebook	View All
19	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulation 2006 (Guidelines and Checklist)	16/05/2013	Quality of Service	Guidelines and Checklist Download (513.68 KB) Share Facebook	View All
20	The Standards Of Quality Of Service For Wireless Data Services Regulations, 2012 (26 Of 2012)	04/12/2012	Quality of Service	Main Regulation Download (78.82 KB) Share Facebook	View All

Pages

Director
S. No.	Subject	Date of Release	Division	Download/Details
1	Amendment to the Direction on issue of Docket Number for customer complaints and termination of service.	11/07/2007	Quality of Service	Download (70.62 KB) Share Facebook
2	Direction on regarding implementation of UCC Detect System under Telecom Commercial Communications Customer Preference Regulations, 2018	19/07/2023	Quality of Service	Direction Download (1.25 MB) Share Facebook
3	Directions to All Telecom Service Providers to submit Quality of Service (QoS) reports for each State and Union Territory(UT)	24/02/2023	Quality of Service	Direction Download (2.74 MB) Share Facebook
4	Direction under section 13, read with sub-clauses (i) and (v) or clause (b) of sub-section (i) of section-11, of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone Ser	13/01/2016	Quality of Service	Direction Download (574.77 KB) Share Facebook
5	Direction on regarding measures to curb misuse of Headers and Content Templates under Telecom Commercial Communications Customer Preference Regulations, 2018	30/08/2024	Quality of Service	Direction Download (3.13 MB) Share Facebook
6	Direction to submit compliance reports of benchmarks of Quality Of Service parameters.	14/12/2017	Quality of Service	Direction Download (1.5 MB) Share Facebook
7	Direction on regarding measures to curb misuse of Headers and Content Templates under Telecom Commercial Communications Customer Preference Regulations, 2018	20/08/2024	Quality of Service	Direction Download (3.39 MB) Share Facebook
8	Amendment to Direction No. 311-311\|2012-QoS at 14-11-2014 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without the normal ten dig	15/07/2019	Quality of Service	Direction Download (1.11 MB) Share Facebook
9	Direction on regarding implementation of UCC Detect System under Telecom Commercial Communications Customer Preference Regulations, 2018	13/06/2023	Quality of Service	Direction Download (2.82 MB) Share Facebook
10	Direction on measures to curb misuse of Headers and Content Templates under Telecom Commercial Communication Customer Preference Regulation, 2018	16/02/2023	Quality of Service	Direction Download (1.28 MB) Share Facebook
11	Direction under section 13 read with sub clauses (i) and (v) of clause (b) of sub-section (i) of section- 11 of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone Serv	29/07/2015	Quality of Service	Direction Download (591.49 KB) Share Facebook
12	Direction for publishing information relating to performance with respect to Quality of Service benchmarks on the website of service providers.	14/12/2017	Quality of Service	Direction Download (2.24 MB) Share Facebook
13	Direction on regarding disconnection of all telecom resources and blacklisting of the sender under Telecom Commercial Communications Customer Preference Regulations, 2018	13/08/2024	Quality of Service	Direction Download (2.44 MB) Share Facebook
14	Direction on regarding implementation of Digital Consent Acquisition (DCA) underTelecom Commercial Communication Customer Preference Regulation, 2018	02/06/2023	Quality of Service	Direction Download (3.29 MB) Share Facebook
15	Direction on missed calls (wangiri calls) originating from outside the country.	22/04/2019	Quality of Service	Direction Download (2.16 MB) Share Facebook
16	Direction on measures to curb unauthorised activities using telecom resources and amendment in Codes of Practice under Telecom Commercial Communication Customer Preference Regulation, 2018	16/02/2023	Quality of Service	Direction Download (1.78 MB) Share Facebook
17	Direction on regarding submission of Performance Monitoring Report to the Authority under the Telecom Commercial Communication Customer Preference Regulations, 2018	15/02/2021	Quality of Service	Direction Download (899.18 KB) Share Facebook
18	Network Performance of the Telecom Service Providers in Mumbai and Delhi	21/07/2015	Quality of Service	Press Release Download (448.99 KB) Network Performance of the Telecom Service Providers in Mumbai and Delhi Download (9.72 MB) Annexure A Download (115.25 KB) Annexure B Download (96.9 KB) Mumbai Independent Drive Test Download (5.12 MB) Delhi Independent Drive Test Download (11.99 MB) Share Facebook
19	Amendment to Direction F.No.341-3/2011-CA(QoS) dated 25th October, 2011 regarding Transactional messages	23/12/2011	Quality of Service	Direction Download (18.52 KB) Share Facebook
20	Order to the Access Providers to furnish information in respect of senders and Unregistered Telemarketers (UTM) who are violating the provisions of the TCCCPR, 2018	25/07/2024	Quality of Service	Direction Download (520.94 KB) Share Facebook