Subject: Fwd: Tikona Secured Wireless Broadband Service e-Bill
From: jeet
Date: 31-Mar-15 12:42 PM
To: J Nair , prakash.bajpai@tikona.in, tarun.kumar@tikona.in
CC: secretary@trai.gov.in, pradvtd@trai.gov.in, advqos@trai.gov.in, asen@trai.gov.in, advlegal1@trai.gov.in, advifn@trai.gov.in, cpsbakshi@trai.gov.in, manishsinha@trai.gov.in, mptangirala@trai.gov.in

Pathetic Service and here comes bill.

Why would you expect this bill to be given as from last week i am facing issue and in spite of several calls its still not resolved. I dont know where to go and complain for this.


---------- Forwarded message ----------
From: <billing@tikona.in>
Date: Tue, Mar 31, 2015 at 5:04 AM
Subject: Tikona Secured Wireless Broadband Service e-Bill
To: jainendrajeet@gmail.com


Dear  Mr. JAINENDRA JEET,

Thank you being part of the growing Tikona family.
 Your latest Tikona Secured Wireless Broadband Service e-bill is attached for reference.

 You will need Internet Explorer version 5.5 or above and Adobe Acrobat to open the attached file.
If you don’t have Acrobat, you can download it from the official Adobe website www.adobe.com.
Please ensure that your Web/IT/Email administrator permits E-mails with attachments

You can pay your Tikona bill in the following easy ways:

1. Online payment

 Use Quick bill pay on www.tikona.in
Use My Account  (Billing and Payments -> Make payment -> Payments.)
Payment can be done through Credit/Debit card or Net-banking

 2. Cheque/Demand draft (DD)

Cheque/DD should be on the name of “AC-Payee Tikona Digital Networks Pvt Ltd xxxxxxxxx” xxxxxxxxx denotes your 9 digit Billing Account Number (BAN) present below billing address in your bill.
It is mandatory to mention BAN else cheque/DD will not be credited against your account.
Kindly ensure Outstation cheques are not deposited.
To view cheque Drop Box location, <a href=http://tikona.in/cheque-demand-draft>Click here</a>

3. Postpaid Cash Vouchers:

Postpaid Cash Vouchers are available with various recharge outlet dealers.
 To view nearest postpaid cash vouchers outlet visit http://tikona.in/cash-voucher
To redeem voucher go to My Account (Billing and Payments -> Make Payment -> Payments -> Voucher Topup).

4. Payment pick-up facility:

For cheque pick-up facility from your registered billing address, write to us at customercare@tikona.in or call 1800 20 94276.
A nominal amount of Rs.20/- will be charged in your subsequent bill for this facility.

For further assistance of information regarding your bill, please write to Tikona Care at customercare@tikona.in or call at 1800 20 94276.

Warm regards
Tikona Care