It facilitates users and service providers to explore and resolve various issues in different telecom services. It has three portals for different Quality of Service parameters:
- TRAI MySpeed Portal: It facilitates users to explore the Mobile Data experience of customers across India. Users can submit data by downloading the app and testing their data speeds.
- TRAI Drive Test Portal: It is a portal to explore the results of independent drive tests done TRAI.
- TRAI QoS Analysis Portal: It facilitates users to explore the call drop rate of various TSPs. Through this portal the Quality of Service performance of service providers can be identified for any specific location in India. Users can also navigate and view performance metrics from service area to district to city and finally to the BTS level.