Measures to Protect Consumer Interest
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
Online Telecom Consumer Complaints Monitoring System
Publish Date
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
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S. NoSubjectPublish DateDownload/Details
- 31Consumer Outreach Programme - Presentation
- 32Transparency in the Tariff offers and in Disclosure to consumers
- 33Consumers’ Handbook on Telecommunications-2015 (Assamese Version)
- 34Provision of value added service without explicit consent
- 35Consumers’ Handbook on Telecommunications-2015 (Gujarati Version)
- 36Mobile Number Portability Consumer Guide
- 37Public notice titled "Beware of Fraud in the name of TRAI"
- 38Termination of Service within 7 days.
- 39Provision of value added service without explicit consent
- 40Charging for Calling line identification presentation (CLIP) facility related
- 41To provide hard copy of telephone bills to the consumers-reg
- 42Deactivation of Value Added Services (VAS) through 155223
- 43Charging for Calling line identification presentation (CLIP) facility related
- 44Processing fee for talk time top up recharge
- 45Processing fee for talk time top up recharge
- 46Consumers’ Handbook on Telecommunications-2015 (Telugu Version)
- 47General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.