1
List of Blackout days for Calendar year 2024
2
List of Blackout days for Calendar year 2023
3
List of Blackout days for Calendar year 2022
4
List of Blackout days for Calendar year 2021
5
List of Blackout days for Calendar year 2020
6
Consumer Education Workshops by Service Providers for the Year 2019-20
7
List of Blackout days for Calendar year 2019
8
Consumer Education Workshops by Service Providers for the Year 2018-19
9
Consumers Handbook on Telecommunications-2018 (Hindi Version)
10
Consumers Handbook on Telecommunications-2018 (English-Version)
11
Notification of the panel of Auditors to certify the Metering and Billing System of telecom service providers.
12
List of Blackout days for Calendar year 2018
13
Consumer Education Workshops by Service Providers for the Year 2017-18
14
List of Blackout days for Calendar year 2017
15
Consumer Education Workshops by Service Providers for the Year 2016-17
16
Migration between plans and billing platform
17
List of Blackout days for Calender year 2016
18
List of Blackout days for Calender year 2015
19
Consumer Outreach Programme - Presentation
20
Termination of Service within 7 days.
21
Provision of value added service without explicit consent
22
Charging for Calling line identification presentation (CLIP) facility related
23
To provide hard copy of telephone bills to the consumers-reg
24
Deactivation of Value Added Services (VAS) through 155223
25
Charging for Calling line identification presentation (CLIP) facility related
26
Processing fee for talk time top up recharge
27
Processing fee for talk time top up recharge
28
Consumers’ Handbook on Telecommunications-2015 (Telugu Version)
29
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
30
Consumers’ Handbook on Telecommunications-2015 (Bengali Version)