ट्राई ऐप्स

TRAI CMS

For redressal of complaints related to Value Added Services (VAS), the Complaint Management System app enables consumers to fetch details of VAS services activated on their phones. Where double consent for VAS has not been recorded by TSPs, the consumers shall be able to raise claims for the cost of VAS for one month and the claims, if any, will be settled by the respective TSPs.

TRAI CHANNEL SELECTOR APP

The App offers the functionality via which consumers can view their DPO’s offerings, fetch the existing subscription details, choose & optimize channel and Bouquet selection, modify existing selection and set selection with respective DPOs.

The App will suggest an optimum configuration i.e. combination of Channels/Bouquet based on consumer’s selection so as to reduce total monthly bill. In addition, will suggest combination of Channels/Bouquet based on consumer’s interest keeping in view geographical, regional, language, genres, etc. preferences.