General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
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(50.48 KB)
Consumers’ Handbook on Telecommunications-2015 (Gujarati Version)
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(3.36 MB)
Insufficient information in Advertisements-regarding
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(928.66 KB)
To provide hard copy of telephone bills to the consumers-reg
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(1.58 MB)
Consumers’ Handbook on Telecommunications-2015 (Assamese Version)
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(6.38 MB)
Provision of value added service without explicit consent
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(6.12 MB)
Processing fee for talk time top up recharge
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(504.28 KB)
Consumers’ Handbook on Telecommunications-2015 (Telugu Version)
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(9.35 MB)
Consumers’ Handbook on Telecommunications-2015 (Tamil-Version)
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(5.76 MB)
Transparency in the Tariff offers and in Disclosure to consumers
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(49.84 KB)
Consumers’ Handbook on Telecommunications-2015 (Telugu Version)
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(9.35 MB)
Termination of Service within 7 days.
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(634.25 KB)
Charging for Calling line identification presentation (CLIP) facility related
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(114.17 KB)
Processing fee for talk time top up recharge
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(504.28 KB)
Public notice titled "Beware of Fraud in the name of TRAI"
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(221.98 KB)
Telecom Consumers Complaint Redressal Regulations, 2012(1 of 2012
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(98.22 KB)
Charging for Calling line identification presentation (CLIP) facility related
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(114.17 KB)
Consumer Outreach Programme - Presentation
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(2.06 MB)
Rental Rebate.
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(634.26 KB)
Consumers’ Handbook on Telecommunications-2015 (Punjabi-Version)
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(4.51 MB)
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