QOS

Telecom
S. No.	Subject	Release Date	Division	Status	Download/Details	Comments
21	Consultation Paper on Review of the Standards of Quality of Service of Basic Telephone Services (Wireline) and Cellular Mobile Telephone Services	21/05/2014	Quality of Service	Closed	Consultation Paper Download (2.88 MB) Share Facebook	View Comments Add Comments
22	Stakeholders Comments on draft 'The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fourth Amendment) Regulations, 2014' dated January 28,2015	16/02/2015	Quality of Service	Closed	Draft Amendment Download (3.19 MB) Share Facebook	View Comments Add Comments
23	Consultation Paper on Duration of alert for the called party	16/09/2019	Quality of Service	Closed	Consultation Paper Download (1.77 MB) Share Facebook	View Comments Add Comments
24	Consultation Paper on Cloud Computing	10/06/2016	Quality of Service	Closed	Consultation Paper Download (2.85 MB) Extension Letter 1 Download (570.94 KB) Extension Letter 2 Download (585.44 KB) Extension Letter 3 Download (599.89 KB) Share Facebook	View Comments Add Comments
25	Draft Regulation on Telecom Consumers Protection (Eighth Amendment) Regulations, 2015	29/04/2015	Quality of Service	Closed	Draft Regulation Download (214.54 KB) Share Facebook	View Comments Add Comments
26	Consultation Paper on Review of Quality of Service (QoS) Parameters of Basic and Cellular Mobile Telephone Services.	23/02/2005	Quality of Service	Closed	Consultation Paper Download (361.63 KB) Share Facebook	View Comments Add Comments
27	Consultation Paper on Amendment to the Standards of Quality of Service for Wireless Data Services Regulations, 2012	21/04/2014	Quality of Service	Closed	consultation Paper Download (844.89 KB) Share Facebook	View Comments Add Comments
28	Consultation Paper on Rating of Buildings or Areas for Digital Connectivity	25/03/2022	Quality of Service	Closed	Consultation Paper Download (1.47 MB) Extension Letter 1 Download (367.21 KB) Extension Letter 2 Download (322.07 KB) Share Facebook	View Comments Add Comments

Pages

Recommendation
S. No.	Subject	Date of Release	Division	Download/Details
1	Recommendations on Cloud Services	14/09/2020	Quality of Service	Recommendations Download (723.35 KB) Letter to Secy, DoT Download (96.79 KB) Share Facebook
2	Recommendations on the issues of fresh Licences for Radio Paging Service	27/04/2001	Quality of Service	Recommendations Download (125.58 KB) Share Facebook
3	TRAI's Response to DoT's Back-Reference dated 13.04.2023 on TRAI's recommendations dated 14.09.2020 on ''Cloud Services''	29/09/2023	Quality of Service	TRAI Response Download (2.88 MB) Share Facebook
4	Recommendations on terms and conditions for national integrated directory enquiry service (NIDQS) for fixed and mobile telephones	19/06/2008	Quality of Service	Recommendations Download (380.52 KB) Share Facebook
5	Recommendations on Regulatory Framework for Over-The-Top (OTT) Communication Services	14/09/2020	Quality of Service	Recommendations Download (583.53 KB) Letter to Secy, DoT Download (128.79 KB) Share Facebook
6	Recommendations on Leveraging Artificial Intelligence and Big Data in Telecommunication Sector	20/07/2023	Quality of Service	Recommendation Download (1.04 MB) Letter to Secy, DoT Download (392.34 KB) Share Facebook
7	Recommendations on publication of telephone directory & directory enquiry services.	05/05/2005	Quality of Service	Recommendations Download (170.39 KB) Share Facebook
8	Recommendations on "Spectrum, Roaming and QoS related requirements in Machine-to-Machine (M2M) Communications"	05/09/2017	Network, Spectrum and Licensing	Recommendations Download (2.48 MB) Letter to DoT Download (740.23 KB) Share Facebook
9	Recommendations on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality	22/09/2020	Quality of Service	Recommendations Download (501.63 KB) Letter to Secy, DoT Download (303.15 KB) Share Facebook
10	Recommendations on Cloud Services.	16/08/2017	Quality of Service	Recommendation Download (2.9 MB) Letter to Secretary, DoT Download (757.73 KB) Share Facebook

Regulation
S. No..	Subject	Date of Release	Division	Download/Details	Amendments
21	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service Regulations, 2009 (7 of 2009)	20/03/2009	Quality of Service	Main Regulation Download (403.44 KB) Share Facebook	View All
22	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Sixth Amendment) Regulations, 2018	31/07/2018	Quality of Service	Sixth Amendment Download (988.21 KB) Share Facebook	View All
23	Regulation on Guidelines for Registration of Consumer Organizations/Non-Government Organizations (NGOs) and their Interaction with TRAI, 2001	15/01/2001	Quality of Service	Main Regulation Download (20.64 KB) Share Facebook	View All
24	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fourth Amendment) Regulations, 2015	15/10/2015	Quality of Service	4th Amendment Download (571.01 KB) Share Facebook	View All
25	The Mobile Banking (Quality of Service) (Second Amendment) Regulations, 2016	22/11/2016	Quality of Service	2nd Amendment Download (427.57 KB) Share Facebook	View All
26	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Third Amendment) Regulations, 2014	21/08/2014	Quality of Service	3rd Amendment Download (2.7 MB) Share Facebook	View All
27	Guidelines on implementation of Quality of Service (Code of Practice for Metering and Billing regulation Accuracy) Regulations 2023	19/09/2023	Quality of Service	Guidelines Download (716.85 KB) Share Facebook	View All
28	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulation 2006 (Guidelines and Checklist)	16/05/2013	Quality of Service	Guidelines and Checklist Download (513.68 KB) Share Facebook	View All
29	Quality of Service of Broadband Service (Second Amendment) Regulations, 2014	25/06/2014	Quality of Service	2nd Amendment Download (1.34 MB) Share Facebook	View All
30	The Telecom Commercial Communication Customer Preference Regulation, 2018	19/07/2018	Quality of Service	Regulations Download (5.7 MB) Share Facebook	View All
31	The Standards Of Quality Of Service For Wireless Data Services (Amendment) Regulations, 2014	24/07/2014	Quality of Service	1st Amendment Download (1.24 MB) Share Facebook	View All
32	Telecom Consumers Complaint Redressal (Third Amendment) Regulations, 2014	01/07/2014	Consumer Affairs	3rd Amendment Download (1.42 MB) Share Facebook	View All
33	The Mobile Banking (Quality of Service) (Amendment) Regulations, 2013 (13 of 2013)	26/11/2013	Quality of Service	Regulation Download (1.9 MB) Share Facebook	View All
34	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service (Second Amendment) Regulations, 2012	08/11/2012	Quality of Service	2nd amd Download (317.92 KB) Share Facebook	View All
35	Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation 2023	13/09/2023	Quality of Service	Regulations Download (1.16 MB) Share Facebook	View All

Pages

Director
S. No.	Subject	Date of Release	Division	Download/Details
21	Direction on measures to curb unauthorised activities using telecom resources and amendment in Codes of Practice under Telecom Commercial Communication Customer Preference Regulation, 2018	16/02/2023	Quality of Service	Direction Download (1.78 MB) Share Facebook
22	Direction on missed calls (wangiri calls) originating from outside the country.	22/04/2019	Quality of Service	Direction Download (2.16 MB) Share Facebook
23	Amendment to Direction F.No. 305-3/2014-QoS(pt.) dated the 12th January, 2016 on submission of data of network parameters through web-service.	04/04/2016	Quality of Service	Direction Amendment Download (2.59 MB) Share Facebook
24	Direction on regarding measures to curb misuse of Headers and Content Templates under Telecom Commercial Communication Customer Preference Regulation, 2018	12/05/2023	Quality of Service	Direction Download (3.93 MB) Share Facebook
25	Direction on regarding submission of Performance Monitoring Report to the Authority under the Telecom Commercial Communication Customer Preference Regulations, 2018	15/02/2021	Quality of Service	Direction Download (899.18 KB) Share Facebook
26	Direction - Certificate of Compliance in respect of Directions issued by TRAI on Quality of Service related matters	23/08/2006	Quality of Service	Download (9.46 KB) Share Facebook
27	Order to the Access Providers to furnish information in respect of senders and Unregistered Telemarketers (UTM) who are violating the provisions of the TCCCPR, 2018	24/07/2024	Quality of Service	Direction Download (520.94 KB) Share Facebook
28	Direction regarding specifying common text of announcement played to subscribers across all Unified Access Service Providers.	13/12/2018	Quality of Service	Direction Download (3.08 MB) Share Facebook
29	Direction regarding maintenance of Key Performance Indicator (KPI) Call Setup Delay to monitor Quality of Service in case of Circuit Switched Fall Back (CSFB) for voice calls.	31/07/2018	Quality of Service	Direction Download (2.46 MB) Share Facebook
30	Direction under section 13, read with sub-clauses (i) and (v) or clause (b) of sub-section (i) of section-11, of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone Ser	13/01/2016	Quality of Service	Direction Download (574.77 KB) Share Facebook
31	Direction on regarding reporting of major network outages to TRAI.	28/03/2023	Quality of Service	Direction Download (1.17 MB) Share Facebook
32	Direction on the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 dated 02nd August 2024, regarding submission of reports to the Authority.	19/09/2024	Quality of Service	Direction Download (1.17 MB) Share Facebook

Pages

Consumer Outreach Program

MNRL

TRAI ANALYTICS

BIPS

Consumer Outreach Program one

BIPS one

MNRL One

TRAI ANALYTICS One

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