TRAI Apps

Q 1. What is the feature of TRAI MyCALL app?

A. People face a lot of issues due to low voice call quality and inability to express their opinion on a centralized platform. MyCall app provides a platform to all telecom subscribers in India to voice their opinion about their call quality including call drop and provide a feedback to TRAI. This feedback helps TRAI to analyse performance of service providers and put the same in public domain so that people can make an informed decision while choosing their service provider.

Q 2. What are the features of MySpeed (TRAI) app?

A. This application allows you to measure your data speed experience and send the results to TRAI. The application captures and sends coverage, data speed and other network information along with device and location of the tests. The app does not send any personal user information. All results are reported anonymously.

Q 3. What are the features of Do Not Disturb (DND 2.0) app?

A. The app helps users to register their preference for DND, change his preference and monitor the status of his complaints with regards to UCC. o This app consists of an intelligent spam detection engine (for SMS only) to assist the subscriber in reporting. o Anti-SPAM engine works on crowd sourced feedback and dictionary built-up process. o App will suggest probable SPAM for unknown SMSs/ Calls. o Users can also suggest/ mark unsolicited Calls/ SMS as SPAM. o Updates about action taken on complaints within the App.

Q 4. What are the different types of TRAI apps available and in which operating system?

There are 3 TRAI apps available namely Do Not Disturb (DND 2.0), MySpeed (TRAI) and TRAI MyCALL. These 3 apps are available in Android operating system and MySpeed (TRAI) & TRAI MyCALL are also available on iOS.