Quality of Service

Notification - Updated contact details of Auditors to Audit the accuracy of Metering and Billing Systems of the service providers.

Direction regarding institutionalization of AI/ML-based UCC_Detect intelligence for inter-operator sharing and regulatory action against UCC senders.

Consultation Paper on Review of Rating of Properties for Digital Connectivity Regulations, 2024

Amendment to the Direction regarding updation of Location Routing Number (LRN) on the DLT platform during the port out window under the provisions of the TCCCPR, 2018

Direction regarding submission of Performance Monitoring Report to the Authority under the Telecom Commercial Communications Customer Preference Regulations.

Direction regarding mandatory adoption of 1600-series numbers by IRDAI regulated entities.

Direction regarding phase-wise implementation of mandatory adoption of 1600-series numbers by RBI, SEBI and PFRDA regulated entities.

Direction regarding measures to curb misuse of Headers and Content Templates under Telecom Commercial Communications Customer Preference Regulations, 2018

Direction to the service providers regarding publication of their performance with respect to the benchmark of QoS parameters specified under the Standards of QoS of Access/Broadband (Wireline and Wireless) Service Regulations, 2024

Direction regarding conduct of Pilot Project for acquisition of fresh digital consent through the Consent Registration Function (CRF) Framework with RBI-regulated Banks