QOS | Telecom Regulatory Authority of India

Telecom
S. No.	Subject	Release Date	Division	Status	Download/Details	Comments
1	Draft Regulation on Telecom Consumers Protection (Eighth Amendment) Regulations, 2015	29/04/2015	Quality of Service	Closed	Draft Regulation Download (214.54 KB) Share Facebook	View Comments Add Comments
2	Consultation Paper on Review of Quality of Service (QoS) Parameters of Basic and Cellular Mobile Telephone Services.	23/02/2005	Quality of Service	Closed	Consultation Paper Download (361.63 KB) Share Facebook	View Comments Add Comments
3	Consultation Paper on Review of The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2006	27/11/2012	Quality of Service	Closed	consultation Paper Download (99.54 KB) Share Facebook	View Comments Add Comments
4	Consultation Paper on Regulatory Framework for Over-The-Top (OTT) Communication Services	12/11/2018	Quality of Service	Closed	Consultation Paper Download (277.26 KB) Extension Letter Download (517.49 KB) Share Facebook	View Comments Add Comments
5	Pre- Consultation Paper on Net Neutrality	30/05/2016	Quality of Service	Closed	Pre-Consultation Paper Download (373.89 KB) Extension Letter Download (658.4 KB) Share Facebook	View Comments Add Comments
6	Consultation Paper on Regulatory Framework for Over-the-top (OTT) services	27/03/2015	Quality of Service	Closed	Consultation Paper Download (1.67 MB) Share Facebook	View Comments Add Comments
7	Consultation Paper on Rating of Buildings or Areas for Digital Connectivity	25/03/2022	Quality of Service	Closed	Consultation Paper Download (1.47 MB) Extension Letter 1 Download (367.21 KB) Extension Letter 2 Download (322.07 KB) Share Facebook	View Comments Add Comments
8	Consultation Paper on Net Neutrality	04/01/2017	Quality of Service	Closed	Consultation Paper Download (445.36 KB) Extension Letter 1 Download (639.84 KB) Extension Letter 2 Download (684.51 KB) Share Facebook	View Comments Add Comments
9	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Second Amendment) Regulations, 2012	27/08/2012	Quality of Service	Closed	Draft Regulation Download (45.5 KB) Share Facebook	View Comments Add Comments
10	Consultation Paper on Voice Services to LTE users (including VoLTE and CS Fallback)	26/02/2018	Quality of Service	Closed	Consultation Paper Download (184.1 KB) Extension Letter Download (227.57 KB) Share Facebook	View Comments Add Comments
11	Consultation Paper on Review of The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2006	01/09/2020	Quality of Service	Closed	Consultation Paper Download (209.94 KB) Extension Letter Download (80.79 KB) Share Facebook	View Comments Add Comments
12	Stakeholders Comments on draft 'The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fourth Amendment) Regulations, 2014' dated January 28,2015	16/02/2015	Quality of Service	Closed	Draft Amendment Download (3.19 MB) Share Facebook	View Comments Add Comments
13	Consultation Paper on Fixing the Benchmarks pertaining to Quality of Service for Broadband	23/05/2006	Quality of Service	Closed	Consultation Paper Download (60.82 KB) Share Facebook	View Comments Add Comments
14	Consultation Paper on Unsolicited Commercial Communication	14/09/2017	Quality of Service	Closed	Consultation Paper Download (1.56 MB) Extension Letter Download (734.66 KB) Share Facebook	View Comments Add Comments
15	Consultation Paper on Amendment to the Standards of Quality of Service for Wireless Data Services Regulations, 2012	21/04/2014	Quality of Service	Closed	consultation Paper Download (844.89 KB) Share Facebook	View Comments Add Comments
16	Consultation Paper on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality.	02/01/2020	Quality of Service	Closed	Consultation Paper Download (2.25 MB) Extention Letter Download (417.31 KB) Share Facebook	View Comments Add Comments
17	Consultation Paper on Review of network related Quality of Service standards for Cellular Mobile Telephone Service	05/08/2016	Quality of Service	Closed	Consultation Paper Download (387.34 KB) Share Facebook	View Comments Add Comments
18	Consultation Paper on Review of the Standards of Quality of Service of Basic Telephone Services (Wireline) and Cellular Mobile Telephone Services	21/05/2014	Quality of Service	Closed	Consultation Paper Download (2.88 MB) Share Facebook	View Comments Add Comments
19	Draft Telecom Consumers Complaint Redressal (Second Amendment) Regulations, 2013	20/08/2013	Quality of Service	Closed	consultation Paper Download (21.78 KB) Share Facebook	View Comments Add Comments
20	Consultation Paper on Cloud Services	23/10/2019	Quality of Service	Closed	Consultation Paper Download (310.34 KB) Extension Letter Download (293.54 KB) Share Facebook	View Comments Add Comments

Pages

Recommendation
S. No.	Subject	Date of Release	Division	Download/Details
1	Recommendations on terms and conditions for national integrated directory enquiry service (NIDQS) for fixed and mobile telephones	19/06/2008	Quality of Service	Recommendations Download (380.52 KB) Share Facebook
2	Recommendations on Cloud Services	14/09/2020	Quality of Service	Recommendations Download (723.35 KB) Letter to Secy, DoT Download (96.79 KB) Share Facebook
3	Recommendations on Regulatory Framework for Over-The-Top (OTT) Communication Services	14/09/2020	Quality of Service	Recommendations Download (583.53 KB) Letter to Secy, DoT Download (128.79 KB) Share Facebook
4	Recommendations on publication of telephone directory & directory enquiry services.	05/05/2005	Quality of Service	Recommendations Download (170.39 KB) Share Facebook
5	Recommendations on "Spectrum, Roaming and QoS related requirements in Machine-to-Machine (M2M) Communications"	05/09/2017	Network, Spectrum and Licensing	Recommendations Download (2.48 MB) Letter to DoT Download (740.23 KB) Share Facebook
6	TRAI's Response to DoT's Back-Reference dated 13.04.2023 on TRAI's recommendations dated 14.09.2020 on ''Cloud Services''	29/09/2023	Quality of Service	TRAI Response Download (2.88 MB) Share Facebook
7	Recommendations on Cloud Services.	16/08/2017	Quality of Service	Recommendation Download (2.9 MB) Letter to Secretary, DoT Download (757.73 KB) Share Facebook
8	Recommendations on Leveraging Artificial Intelligence and Big Data in Telecommunication Sector	20/07/2023	Quality of Service	Recommendation Download (1.04 MB) Letter to Secy, DoT Download (392.34 KB) Share Facebook
9	Recommendations on the issues of fresh Licences for Radio Paging Service	27/04/2001	Quality of Service	Recommendations Download (125.58 KB) Share Facebook
10	Recommendations on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality	22/09/2020	Quality of Service	Recommendations Download (501.63 KB) Letter to Secy, DoT Download (303.15 KB) Share Facebook

Regulation
S. No..	Subject	Date of Release	Division	Download/Details	Amendments
1	The Standards Of Quality Of Service For Wireless Data Services (Amendment) Regulations, 2014	24/07/2014	Quality of Service	1st Amendment Download (1.24 MB) Share Facebook	View All
2	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Third Amendment) Regulations, 2014	21/08/2014	Quality of Service	3rd Amendment Download (2.7 MB) Share Facebook	View All
3	Telecom Consumers Complaint Redressal (Third Amendment) Regulations, 2014	01/07/2014	Consumer Affairs	3rd Amendment Download (1.42 MB) Share Facebook	View All
4	The Telecom Commercial Communication Customer Preference Regulation, 2018	19/07/2018	Quality of Service	Regulations Download (5.7 MB) Share Facebook	View All
5	The Standards Of Quality Of Service For Wireless Data Services Regulations, 2012 (26 Of 2012)	04/12/2012	Quality of Service	Main Regulation Download (78.82 KB) Share Facebook	View All
6	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013 (Order)	16/05/2013	Quality of Service	Order Download (49.89 KB) Share Facebook	View All
7	Guidelines on implementation of Quality of Service (Code of Practice for Metering and Billing regulation Accuracy) Regulations 2023	19/09/2023	Quality of Service	Guidelines Download (716.85 KB) Share Facebook	View All
8	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulation 2013 (Clarification)	16/05/2013	Quality of Service	Clarification Download (13.22 KB) Share Facebook	View All
9	Letter to Service Providers Notifying the panel of Auditors to certify the Metering and Billing System of service providers accordance with TRAI Regulation on code of Practise for Metering and Billing System.	28/08/2006	Quality of Service	Download (910.95 KB) Share Facebook	View All
10	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service (Second Amendment) Regulations, 2012	08/11/2012	Quality of Service	2nd amd Download (317.92 KB) Share Facebook	View All
11	Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 2000	05/07/2000	Quality of Service	Main Regulation Download (29.67 KB) Share Facebook	View All
12	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fifth Amendment) Regulations, 2017	18/08/2017	Quality of Service	Fifth Amendment Download (8.53 MB) Share Facebook	View All
13	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service Regulations, 2009 (7 of 2009)	20/03/2009	Quality of Service	Main Regulation Download (403.44 KB) Share Facebook	View All
14	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013	25/03/2013	Quality of Service	Amendment Download (59.45 KB) Share Facebook	View All
15	Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation 2023	13/09/2023	Quality of Service	Regulations Download (1.16 MB) Share Facebook	View All
16	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service (Amendment) Regulations, 2012	07/05/2012	Quality of Service	1st amd Download (143.63 KB) Share Facebook	View All
17	The Mobile Banking (Quality of Service) (Second Amendment) Regulations, 2016	22/11/2016	Quality of Service	2nd Amendment Download (427.57 KB) Share Facebook	View All
18	The Regulation on Guidelines for Registration of Consumer Organisation/Non-Government Organisations (NGOs) and Their Interaction with TRAI (Second Amendment), 2007	21/08/2007	Quality of Service	2nd amd Download (40.83 KB) Share Facebook	View All
19	Rating of Properties for Digital Connectivity Regulations, 2024	25/10/2024	Quality of Service	Regulation Download (14.42 MB) Share Facebook	View All
20	Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 2005	01/07/2005	Quality of Service	Main Regulation Download (124.33 KB) Share Facebook	View All

Pages

Director
S. No.	Subject	Date of Release	Division	Download/Details
1	Direction regarding specifying common text of announcement played to subscribers across all Unified Access Service Providers.	13/12/2018	Quality of Service	Direction Download (3.08 MB) Share Facebook
2	Direction on regarding measures to curb misuse of Headers and Content Templates under Telecom Commercial Communication Customer Preference Regulation, 2018	12/05/2023	Quality of Service	Direction Download (3.93 MB) Share Facebook
3	Direction regarding maintenance of Key Performance Indicator (KPI) Call Setup Delay to monitor Quality of Service in case of Circuit Switched Fall Back (CSFB) for voice calls.	31/07/2018	Quality of Service	Direction Download (2.46 MB) Share Facebook
4	Order to the Access Providers to furnish information in respect of senders and Unregistered Telemarketers (UTM) who are violating the provisions of the TCCCPR, 2018	24/07/2024	Quality of Service	Direction Download (520.94 KB) Share Facebook
5	Network Performance of the Telecom Service Providers in Mumbai and Delhi	21/07/2015	Quality of Service	Press Release Download (448.99 KB) Network Performance of the Telecom Service Providers in Mumbai and Delhi Download (9.72 MB) Annexure A Download (115.25 KB) Annexure B Download (96.9 KB) Mumbai Independent Drive Test Download (5.12 MB) Delhi Independent Drive Test Download (11.99 MB) Share Facebook
6	Direction regarding implementation of The Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018.	20/01/2020	Quality of Service	Direction Download (2.04 MB) Share Facebook
7	Direction on Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 dated 02nd August 2024, regarding timely submission of data for audit.	25/10/2024	Quality of Service	Direction Download (634.33 KB) Share Facebook
8	Amendment to the Direction on issue of Docket Number for customer complaints and termination of service.	11/07/2007	Quality of Service	Download (70.62 KB) Share Facebook
9	Amendment to Direction No. 104-17/2008-MN dated the 10th December, 2008 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without the	14/11/2014	Quality of Service	Download (1.8 MB) Share Facebook
10	Direction on regarding reporting of major network outages to TRAI.	28/03/2023	Quality of Service	Direction Download (1.17 MB) Share Facebook
11	Direction to submit compliance reports of benchmarks of Quality Of Service parameters.	14/12/2017	Quality of Service	Direction Download (1.5 MB) Share Facebook
12	Direction to all access service provider for submission of details of Base Stations.	26/04/2024	Quality of Service	Direction Download (139.65 KB) Share Facebook
13	Implementation of the Standards of Quality of Service for Wireless Data Services Regulations, 2012 (26 of 2012) – reporting format regarding.	23/05/2013	Quality of Service	Direction Download (33.4 KB) Share Facebook
14	Direction on submission of Coverage Map data	15/11/2019	Quality of Service	Direction Download (1.18 MB) Share Facebook
15	Direction on the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 dated 02nd August 2024, regarding submission of reports to the Authority.	19/09/2024	Quality of Service	Direction Download (1.17 MB) Share Facebook
16	Directions to All Telecom Service Providers to submit Quality of Service (QoS) reports for each State and Union Territory(UT)	24/02/2023	Quality of Service	Direction Download (2.74 MB) Share Facebook
17	Amendment to Direction F.No. 305-3/2014-QoS(pt.) dated the 12th January, 2016 on submission of data of network parameters through web-service.	04/04/2016	Quality of Service	Direction Amendment Download (2.59 MB) Share Facebook
18	Direction on regarding implementation of UCC Detect System under Telecom Commercial Communications Customer Preference Regulations, 2018	19/07/2023	Quality of Service	Direction Download (1.25 MB) Share Facebook
19	Direction for publishing information relating to performance with respect to Quality of Service benchmarks on the website of service providers.	14/12/2017	Quality of Service	Direction Download (2.24 MB) Share Facebook
20	Amendment to Direction No. 311-311\|2012-QoS at 14-11-2014 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without the normal ten dig	15/07/2019	Quality of Service	Direction Download (1.11 MB) Share Facebook