भारतीय दूरसंचार विनियामक प्राधिकरण Telecom Regulatory Authority of India 
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| S. No. | Subject | Release Date | Division | Status | Download/Details | Comments |
|---|---|---|---|---|---|---|
| 1 | Consultation Paper on Review of Quality of Service (QoS) Parameters of Basic and Cellular Mobile Telephone Services. | 23/02/2005 | Quality of Service | Closed | Consultation Paper Download (361.63 KB) | |
| 2 | Consultation Paper on Fixing the Benchmarks pertaining to Quality of Service for Broadband | 23/05/2006 | Quality of Service | Closed | Consultation Paper Download (60.82 KB) | |
| 3 | The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Second Amendment) Regulations, 2012 | 27/08/2012 | Quality of Service | Closed | Draft Regulation Download (45.5 KB) | |
| 4 | Consultation Paper on Review of The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2006 | 27/11/2012 | Quality of Service | Closed | consultation Paper Download (99.54 KB) | |
| 5 | Draft Telecom Consumers Complaint Redressal (Second Amendment) Regulations, 2013 | 20/08/2013 | Quality of Service | Closed | consultation Paper Download (21.78 KB) | |
| 6 | Consultation Paper on Amendment to the Standards of Quality of Service for Wireless Data Services Regulations, 2012 | 21/04/2014 | Quality of Service | Closed | consultation Paper Download (844.89 KB) | |
| 7 | Consultation Paper on Review of the Standards of Quality of Service of Basic Telephone Services (Wireline) and Cellular Mobile Telephone Services | 21/05/2014 | Quality of Service | Closed | Consultation Paper Download (2.88 MB) | |
| 8 | Stakeholders Comments on draft 'The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fourth Amendment) Regulations, 2014' dated January 28,2015 | 16/02/2015 | Quality of Service | Closed | Draft Amendment Download (3.19 MB) | |
| 9 | Consultation Paper on Regulatory Framework for Over-the-top (OTT) services | 27/03/2015 | Quality of Service | Closed | Consultation Paper Download (1.67 MB) | |
| 10 | Draft Regulation on Telecom Consumers Protection (Eighth Amendment) Regulations, 2015 | 29/04/2015 | Quality of Service | Closed | Draft Regulation Download (214.54 KB) | |
| 11 | Pre- Consultation Paper on Net Neutrality | 30/05/2016 | Quality of Service | Closed | Pre-Consultation Paper Download (373.89 KB) Extension Letter Download (658.4 KB) | |
| 12 | Consultation Paper on Cloud Computing | 10/06/2016 | Quality of Service | Closed | Consultation Paper Download (2.85 MB) Extension Letter 1 Download (570.94 KB) Extension Letter 2 Download (585.44 KB) Extension Letter 3 Download (599.89 KB) | |
| 13 | Consultation Paper on Review of network related Quality of Service standards for Cellular Mobile Telephone Service | 05/08/2016 | Quality of Service | Closed | Consultation Paper Download (387.34 KB) | |
| 14 | Consultation Paper on Net Neutrality | 04/01/2017 | Quality of Service | Closed | Consultation Paper Download (445.36 KB) Extension Letter 1 Download (639.84 KB) Extension Letter 2 Download (684.51 KB) | |
| 15 | Consultation Paper on Unsolicited Commercial Communication | 14/09/2017 | Quality of Service | Closed | Consultation Paper Download (1.56 MB) Extension Letter Download (734.66 KB) | |
| 16 | Consultation Paper on Voice Services to LTE users (including VoLTE and CS Fallback) | 26/02/2018 | Quality of Service | Closed | Consultation Paper Download (184.1 KB) Extension Letter Download (227.57 KB) | |
| 17 | Consultation Paper on Regulatory Framework for Over-The-Top (OTT) Communication Services | 12/11/2018 | Quality of Service | Closed | Consultation Paper Download (277.26 KB) Extension Letter Download (517.49 KB) | |
| 18 | Consultation Paper on Duration of alert for the called party | 16/09/2019 | Quality of Service | Closed | Consultation Paper Download (1.77 MB) | |
| 19 | Consultation Paper on Cloud Services | 23/10/2019 | Quality of Service | Closed | Consultation Paper Download (310.34 KB) Extension Letter Download (293.54 KB) | |
| 20 | Consultation Paper on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality. | 02/01/2020 | Quality of Service | Closed | Consultation Paper Download (2.25 MB) Extention Letter Download (417.31 KB) |
| S. No. | Subject | Date of Release | Division | Download/Details |
|---|---|---|---|---|
| 1 | Recommendations on the issues of fresh Licences for Radio Paging Service | 27/04/2001 | Quality of Service | Recommendations Download (125.58 KB) |
| 2 | Recommendations on publication of telephone directory & directory enquiry services. | 05/05/2005 | Quality of Service | Recommendations Download (170.39 KB) |
| 3 | Recommendations on terms and conditions for national integrated directory enquiry service (NIDQS) for fixed and mobile telephones | 19/06/2008 | Quality of Service | Recommendations Download (380.52 KB) |
| 4 | Recommendations on Cloud Services. | 16/08/2017 | Quality of Service | Recommendation Download (2.9 MB) Letter to Secretary, DoT Download (757.73 KB) |
| 5 | Recommendations on "Spectrum, Roaming and QoS related requirements in Machine-to-Machine (M2M) Communications" | 05/09/2017 | Network, Spectrum and Licensing | Recommendations Download (2.48 MB) Letter to DoT Download (740.23 KB) |
| 6 | Recommendations on Regulatory Framework for Over-The-Top (OTT) Communication Services | 14/09/2020 | Quality of Service | Recommendations Download (583.53 KB) Letter to Secy, DoT Download (128.79 KB) |
| 7 | Recommendations on Cloud Services | 14/09/2020 | Quality of Service | Recommendations Download (723.35 KB) Letter to Secy, DoT Download (96.79 KB) |
| 8 | Recommendations on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality | 22/09/2020 | Quality of Service | Recommendations Download (501.63 KB) Letter to Secy, DoT Download (303.15 KB) |
| S. No.. | Subject | Date of Release | Division | Download/Details | Amendments |
|---|---|---|---|---|---|
| 1 | Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 2000 | 05/07/2000 | Quality of Service | Main Regulation Download (29.67 KB) | |
| 2 | Regulation on Guidelines for Registration of Consumer Organizations/Non-Government Organizations (NGOs) and their Interaction with TRAI, 2001 | 15/01/2001 | Quality of Service | Main Regulation Download (20.64 KB) | |
| 3 | Regulation on Guidelines for Registration of Consumer Organizations|Non-Govemment Organizations(NGOs) and their Interaction with TRAI (First Amendment) 2001 | 20/03/2001 | Quality of Service | 1st Amendment Download (856.38 KB) | |
| 4 | Regulation On Quality of Service For VOIP Based International Long Distance Service (Third Amendment), 2004 | 16/04/2004 | Quality of Service | 3rd Amendment Download (81.01 KB) | |
| 5 | Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 2005 | 01/07/2005 | Quality of Service | Main Regulation Download (124.33 KB) | |
| 6 | Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation 2006 | 21/03/2006 | Quality of Service | Main Regulation Download (75.12 KB) | |
| 7 | Letter to Service Providers Notifying the panel of Auditors to certify the Metering and Billing System of service providers accordance with TRAI Regulation on code of Practise for Metering and Billing System. | 28/08/2006 | Quality of Service | Download (910.95 KB) | |
| 8 | The Regulation on Guidelines for Registration of Consumer Organisation/Non-Government Organisations (NGOs) and Their Interaction with TRAI (Second Amendment), 2007 | 21/08/2007 | Quality of Service | 2nd amd Download (40.83 KB) | |
| 9 | The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service Regulations, 2009 (7 of 2009) | 20/03/2009 | Quality of Service | Main Regulation Download (403.44 KB) | |
| 10 | Telecom Consumers Complaint Redressal Regulations, 2012 | 05/01/2012 | Quality of Service | Main Regulation Download (98.22 KB) | |
| 11 | Telecom Consumers Complaint Redressal (Amendment) Regulations, 2012 | 12/01/2012 | Quality of Service | 1st Amendment Download (17.79 KB) | |
| 12 | The Mobile Banking (Quality of Service) Regulations, 2012(8 of 2012) | 17/04/2012 | Quality of Service | Main Regulation Download (89.95 KB) | |
| 13 | The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service (Amendment) Regulations, 2012 | 07/05/2012 | Quality of Service | 1st amd Download (143.63 KB) | |
| 14 | Measurement Methodology:- The Standards of Quality of Service For Mobile Data Services Regulations, 2012 | 10/07/2012 | Quality of Service | Measurement Methodology Download (126.51 KB) | |
| 15 | The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service (Second Amendment) Regulations, 2012 | 08/11/2012 | Quality of Service | 2nd amd Download (317.92 KB) | |
| 16 | The Standards Of Quality Of Service For Wireless Data Services Regulations, 2012 (26 Of 2012) | 04/12/2012 | Quality of Service | Main Regulation Download (78.82 KB) | |
| 17 | Quality of Service of Broadband Service (Amendment) Regulations, 2012 | 24/12/2012 | Quality of Service | 1st Amd Download (162.05 KB) | |
| 18 | Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013 | 25/03/2013 | Quality of Service | Amendment Download (59.45 KB) | |
| 19 | Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulation 2006 (Guidelines and Checklist) | 16/05/2013 | Quality of Service | Guidelines and Checklist Download (513.68 KB) | |
| 20 | Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulation 2013 (Clarification) | 16/05/2013 | Quality of Service | Clarification Download (13.22 KB) |
| S. No. | Subject | Date of Release | Division | Download/Details |
|---|---|---|---|---|
| 1 | Direction - Certificate of Compliance in respect of Directions issued by TRAI on Quality of Service related matters | 23/08/2006 | Quality of Service | Download (9.46 KB) |
| 2 | Amendment to the Direction on issue of Docket Number for customer complaints and termination of service. | 11/07/2007 | Quality of Service | Download (70.62 KB) |
| 3 | Amendment to Direction F.No.341-3/2011-CA(QoS) dated 25th October, 2011 regarding Transactional messages | 23/12/2011 | Quality of Service | Direction Download (18.52 KB) |
| 4 | Implementation of the Standards of Quality of Service for Wireless Data Services Regulations, 2012 (26 of 2012) – reporting format regarding. | 23/05/2013 | Quality of Service | Direction Download (33.4 KB) |
| 5 | Amendment to Direction No. 104-17/2008-MN dated the 10th December, 2008 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without the | 14/11/2014 | Quality of Service | Download (1.8 MB) |
| 6 | Network Performance of the Telecom Service Providers in Mumbai and Delhi | 21/07/2015 | Quality of Service | Press Release Download (448.99 KB) Network Performance of the Telecom Service Providers in Mumbai and Delhi Download (9.72 MB) Annexure A Download (115.25 KB) Annexure B Download (96.9 KB) Mumbai Independent Drive Test Download (5.12 MB) Delhi Independent Drive Test Download (11.99 MB) |
| 7 | Direction under section 13 read with sub clauses (i) and (v) of clause (b) of sub-section (i) of section- 11 of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone Serv | 29/07/2015 | Quality of Service | Direction Download (591.49 KB) |
| 8 | Direction under section 13, read with sub-clauses (i) and (v) or clause (b) of sub-section (i) of section-11, of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone Ser | 13/01/2016 | Quality of Service | Direction Download (574.77 KB) |
| 9 | Amendment to Direction F.No. 305-3/2014-QoS(pt.) dated the 12th January, 2016 on submission of data of network parameters through web-service. | 04/04/2016 | Quality of Service | Direction Amendment Download (2.59 MB) |
| 10 | Direction to submit compliance reports of benchmarks of Quality Of Service parameters. | 14/12/2017 | Quality of Service | Direction Download (1.5 MB) |
| 11 | Direction for publishing information relating to performance with respect to Quality of Service benchmarks on the website of service providers. | 14/12/2017 | Quality of Service | Direction Download (2.24 MB) |
| 12 | Direction regarding maintenance of Key Performance Indicator (KPI) Call Setup Delay to monitor Quality of Service in case of Circuit Switched Fall Back (CSFB) for voice calls. | 31/07/2018 | Quality of Service | Direction Download (2.46 MB) |
| 13 | Direction regarding specifying common text of announcement played to subscribers across all Unified Access Service Providers. | 13/12/2018 | Quality of Service | Direction Download (3.08 MB) |
| 14 | Direction on missed calls (wangiri calls) originating from outside the country. | 22/04/2019 | Quality of Service | Direction Download (2.16 MB) |
| 15 | Amendment to Direction No. 311-311|2012-QoS at 14-11-2014 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without the normal ten dig | 15/07/2019 | Quality of Service | Direction Download (1.11 MB) |
| 16 | Direction on submission of Coverage Map data | 15/11/2019 | Quality of Service | Direction Download (1.18 MB) |
| 17 | Direction regarding implementation of The Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018. | 20/01/2020 | Quality of Service | Direction Download (2.04 MB) |
| 18 | Direction on regarding submission of Performance Monitoring Report to the Authority under the Telecom Commercial Communication Customer Preference Regulations, 2018 | 15/02/2021 | Quality of Service | Direction Download (899.18 KB) |
| 19 | Direction on measures to curb misuse of Headers and Content Templates under Telecom Commercial Communication Customer Preference Regulation, 2018 | 16/02/2023 | Quality of Service | Direction Download (1.28 MB) |
| 20 | Direction on measures to curb unauthorised activities using telecom resources and amendment in Codes of Practice under Telecom Commercial Communication Customer Preference Regulation, 2018 | 16/02/2023 | Quality of Service | Direction Download (1.78 MB) |
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