QOS | Telecom Regulatory Authority of India

Telecom
S. No.	Subject	Release Date	Division	Status	Download/Details	Comments
1	Consultation Paper on Review of Quality of Service (QoS) Parameters of Basic and Cellular Mobile Telephone Services.	23/02/2005	Quality of Service	Closed	Consultation Paper Download (361.63 KB) Share Facebook	View Comments Add Comments
2	Consultation Paper on Fixing the Benchmarks pertaining to Quality of Service for Broadband	23/05/2006	Quality of Service	Closed	Consultation Paper Download (60.82 KB) Share Facebook	View Comments Add Comments
3	The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Second Amendment) Regulations, 2012	27/08/2012	Quality of Service	Closed	Draft Regulation Download (45.5 KB) Share Facebook	View Comments Add Comments
4	Consultation Paper on Review of The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2006	27/11/2012	Quality of Service	Closed	consultation Paper Download (99.54 KB) Share Facebook	View Comments Add Comments
5	Draft Telecom Consumers Complaint Redressal (Second Amendment) Regulations, 2013	20/08/2013	Quality of Service	Closed	consultation Paper Download (21.78 KB) Share Facebook	View Comments Add Comments
6	Consultation Paper on Amendment to the Standards of Quality of Service for Wireless Data Services Regulations, 2012	21/04/2014	Quality of Service	Closed	consultation Paper Download (844.89 KB) Share Facebook	View Comments Add Comments
7	Consultation Paper on Review of the Standards of Quality of Service of Basic Telephone Services (Wireline) and Cellular Mobile Telephone Services	21/05/2014	Quality of Service	Closed	Consultation Paper Download (2.88 MB) Share Facebook	View Comments Add Comments
8	Stakeholders Comments on draft 'The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fourth Amendment) Regulations, 2014' dated January 28,2015	16/02/2015	Quality of Service	Closed	Draft Amendment Download (3.19 MB) Share Facebook	View Comments Add Comments
9	Consultation Paper on Regulatory Framework for Over-the-top (OTT) services	27/03/2015	Quality of Service	Closed	Consultation Paper Download (1.67 MB) Share Facebook	View Comments Add Comments
10	Draft Regulation on Telecom Consumers Protection (Eighth Amendment) Regulations, 2015	29/04/2015	Quality of Service	Closed	Draft Regulation Download (214.54 KB) Share Facebook	View Comments Add Comments
11	Pre- Consultation Paper on Net Neutrality	30/05/2016	Quality of Service	Closed	Pre-Consultation Paper Download (373.89 KB) Extension Letter Download (658.4 KB) Share Facebook	View Comments Add Comments
12	Consultation Paper on Cloud Computing	10/06/2016	Quality of Service	Closed	Consultation Paper Download (2.85 MB) Extension Letter 1 Download (570.94 KB) Extension Letter 2 Download (585.44 KB) Extension Letter 3 Download (599.89 KB) Share Facebook	View Comments Add Comments
13	Consultation Paper on Review of network related Quality of Service standards for Cellular Mobile Telephone Service	05/08/2016	Quality of Service	Closed	Consultation Paper Download (387.34 KB) Share Facebook	View Comments Add Comments
14	Consultation Paper on Net Neutrality	04/01/2017	Quality of Service	Closed	Consultation Paper Download (445.36 KB) Extension Letter 1 Download (639.84 KB) Extension Letter 2 Download (684.51 KB) Share Facebook	View Comments Add Comments
15	Consultation Paper on Unsolicited Commercial Communication	14/09/2017	Quality of Service	Closed	Consultation Paper Download (1.56 MB) Extension Letter Download (734.66 KB) Share Facebook	View Comments Add Comments
16	Consultation Paper on Voice Services to LTE users (including VoLTE and CS Fallback)	26/02/2018	Quality of Service	Closed	Consultation Paper Download (184.1 KB) Extension Letter Download (227.57 KB) Share Facebook	View Comments Add Comments
17	Consultation Paper on Regulatory Framework for Over-The-Top (OTT) Communication Services	12/11/2018	Quality of Service	Closed	Consultation Paper Download (277.26 KB) Extension Letter Download (517.49 KB) Share Facebook	View Comments Add Comments
18	Consultation Paper on Duration of alert for the called party	16/09/2019	Quality of Service	Closed	Consultation Paper Download (1.77 MB) Share Facebook	View Comments Add Comments
19	Consultation Paper on Cloud Services	23/10/2019	Quality of Service	Closed	Consultation Paper Download (310.34 KB) Extension Letter Download (293.54 KB) Share Facebook	View Comments Add Comments
20	Consultation Paper on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality.	02/01/2020	Quality of Service	Closed	Consultation Paper Download (2.25 MB) Extention Letter Download (417.31 KB) Share Facebook	View Comments Add Comments

Pages

Recommendation
S. No.	Subject	Date of Release	Division	Download/Details
1	Recommendations on the issues of fresh Licences for Radio Paging Service	27/04/2001	Quality of Service	Recommendations Download (125.58 KB) Share Facebook
2	Recommendations on publication of telephone directory & directory enquiry services.	05/05/2005	Quality of Service	Recommendations Download (170.39 KB) Share Facebook
3	Recommendations on terms and conditions for national integrated directory enquiry service (NIDQS) for fixed and mobile telephones	19/06/2008	Quality of Service	Recommendations Download (380.52 KB) Share Facebook
4	Recommendations on Cloud Services.	16/08/2017	Quality of Service	Recommendation Download (2.9 MB) Letter to Secretary, DoT Download (757.73 KB) Share Facebook
5	Recommendations on "Spectrum, Roaming and QoS related requirements in Machine-to-Machine (M2M) Communications"	05/09/2017	Network, Spectrum and Licensing	Recommendations Download (2.48 MB) Letter to DoT Download (740.23 KB) Share Facebook
6	Recommendations on Regulatory Framework for Over-The-Top (OTT) Communication Services	14/09/2020	Quality of Service	Recommendations Download (583.53 KB) Letter to Secy, DoT Download (128.79 KB) Share Facebook
7	Recommendations on Cloud Services	14/09/2020	Quality of Service	Recommendations Download (723.35 KB) Letter to Secy, DoT Download (96.79 KB) Share Facebook
8	Recommendations on Traffic Management Practices (TMPs) and Multi-Stakeholder Body for Net Neutrality	22/09/2020	Quality of Service	Recommendations Download (501.63 KB) Letter to Secy, DoT Download (303.15 KB) Share Facebook
9	Recommendations on Leveraging Artificial Intelligence and Big Data in Telecommunication Sector	20/07/2023	Quality of Service	Recommendation Download (1.04 MB) Letter to Secy, DoT Download (392.34 KB) Share Facebook
10	TRAI's Response to DoT's Back-Reference dated 13.04.2023 on TRAI's recommendations dated 14.09.2020 on ''Cloud Services''	29/09/2023	Quality of Service	TRAI Response Download (2.88 MB) Share Facebook

Regulation
S. No..	Subject	Date of Release	Division	Download/Details	Amendments
1	Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 2000	05/07/2000	Quality of Service	Main Regulation Download (29.67 KB) Share Facebook	View All
2	Regulation on Guidelines for Registration of Consumer Organizations/Non-Government Organizations (NGOs) and their Interaction with TRAI, 2001	15/01/2001	Quality of Service	Main Regulation Download (20.64 KB) Share Facebook	View All
3	Regulation on Guidelines for Registration of Consumer Organizations\|Non-Govemment Organizations(NGOs) and their Interaction with TRAI (First Amendment) 2001	20/03/2001	Quality of Service	1st Amendment Download (856.38 KB) Share Facebook	View All
4	Regulation On Quality of Service For VOIP Based International Long Distance Service (Third Amendment), 2004	16/04/2004	Quality of Service	3rd Amendment Download (81.01 KB) Share Facebook	View All
5	Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 2005	01/07/2005	Quality of Service	Main Regulation Download (124.33 KB) Share Facebook	View All
6	Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation 2006	21/03/2006	Quality of Service	Main Regulation Download (75.12 KB) Share Facebook	View All
7	Letter to Service Providers Notifying the panel of Auditors to certify the Metering and Billing System of service providers accordance with TRAI Regulation on code of Practise for Metering and Billing System.	28/08/2006	Quality of Service	Download (910.95 KB) Share Facebook	View All
8	The Regulation on Guidelines for Registration of Consumer Organisation/Non-Government Organisations (NGOs) and Their Interaction with TRAI (Second Amendment), 2007	21/08/2007	Quality of Service	2nd amd Download (40.83 KB) Share Facebook	View All
9	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service Regulations, 2009 (7 of 2009)	20/03/2009	Quality of Service	Main Regulation Download (403.44 KB) Share Facebook	View All
10	The Mobile Banking (Quality of Service) Regulations, 2012(8 of 2012)	17/04/2012	Quality of Service	Main Regulation Download (89.95 KB) Share Facebook	View All
11	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service (Amendment) Regulations, 2012	07/05/2012	Quality of Service	1st amd Download (143.63 KB) Share Facebook	View All
12	Measurement Methodology:- The Standards of Quality of Service For Mobile Data Services Regulations, 2012	10/07/2012	Quality of Service	Measurement Methodology Download (126.51 KB) Share Facebook	View All
13	The Standards of Quality of Service of Basic Telephone Service (Wireline) And Cellular Mobile Telephone Service (Second Amendment) Regulations, 2012	08/11/2012	Quality of Service	2nd amd Download (317.92 KB) Share Facebook	View All
14	The Standards Of Quality Of Service For Wireless Data Services Regulations, 2012 (26 Of 2012)	04/12/2012	Quality of Service	Main Regulation Download (78.82 KB) Share Facebook	View All
15	Quality of Service of Broadband Service (Amendment) Regulations, 2012	24/12/2012	Quality of Service	1st Amd Download (162.05 KB) Share Facebook	View All
16	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013	25/03/2013	Quality of Service	Amendment Download (59.45 KB) Share Facebook	View All
17	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulation 2006 (Guidelines and Checklist)	16/05/2013	Quality of Service	Guidelines and Checklist Download (513.68 KB) Share Facebook	View All
18	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013 (Order)	16/05/2013	Quality of Service	Order Download (49.89 KB) Share Facebook	View All
19	Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulation 2013 (Clarification)	16/05/2013	Quality of Service	Clarification Download (13.22 KB) Share Facebook	View All
20	The Mobile Banking (Quality of Service) (Amendment) Regulations, 2013 (13 of 2013)	26/11/2013	Quality of Service	Regulation Download (1.9 MB) Share Facebook	View All

Pages

Director
S. No.	Subject	Date of Release	Division	Download/Details
1	Direction - Certificate of Compliance in respect of Directions issued by TRAI on Quality of Service related matters	23/08/2006	Quality of Service	Download (9.46 KB) Share Facebook
2	Amendment to the Direction on issue of Docket Number for customer complaints and termination of service.	11/07/2007	Quality of Service	Download (70.62 KB) Share Facebook
3	Amendment to Direction F.No.341-3/2011-CA(QoS) dated 25th October, 2011 regarding Transactional messages	23/12/2011	Quality of Service	Direction Download (18.52 KB) Share Facebook
4	Implementation of the Standards of Quality of Service for Wireless Data Services Regulations, 2012 (26 of 2012) – reporting format regarding.	23/05/2013	Quality of Service	Direction Download (33.4 KB) Share Facebook
5	Amendment to Direction No. 104-17/2008-MN dated the 10th December, 2008 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without the	14/11/2014	Quality of Service	Download (1.8 MB) Share Facebook
6	Network Performance of the Telecom Service Providers in Mumbai and Delhi	21/07/2015	Quality of Service	Press Release Download (448.99 KB) Network Performance of the Telecom Service Providers in Mumbai and Delhi Download (9.72 MB) Annexure A Download (115.25 KB) Annexure B Download (96.9 KB) Mumbai Independent Drive Test Download (5.12 MB) Delhi Independent Drive Test Download (11.99 MB) Share Facebook
7	Direction under section 13 read with sub clauses (i) and (v) of clause (b) of sub-section (i) of section- 11 of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone Serv	29/07/2015	Quality of Service	Direction Download (591.49 KB) Share Facebook
8	Direction under section 13, read with sub-clauses (i) and (v) or clause (b) of sub-section (i) of section-11, of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone Ser	13/01/2016	Quality of Service	Direction Download (574.77 KB) Share Facebook
9	Amendment to Direction F.No. 305-3/2014-QoS(pt.) dated the 12th January, 2016 on submission of data of network parameters through web-service.	04/04/2016	Quality of Service	Direction Amendment Download (2.59 MB) Share Facebook
10	Direction for publishing information relating to performance with respect to Quality of Service benchmarks on the website of service providers.	14/12/2017	Quality of Service	Direction Download (2.24 MB) Share Facebook
11	Direction to submit compliance reports of benchmarks of Quality Of Service parameters.	14/12/2017	Quality of Service	Direction Download (1.5 MB) Share Facebook
12	Direction regarding maintenance of Key Performance Indicator (KPI) Call Setup Delay to monitor Quality of Service in case of Circuit Switched Fall Back (CSFB) for voice calls.	31/07/2018	Quality of Service	Direction Download (2.46 MB) Share Facebook
13	Direction regarding specifying common text of announcement played to subscribers across all Unified Access Service Providers.	13/12/2018	Quality of Service	Direction Download (3.08 MB) Share Facebook
14	Direction on missed calls (wangiri calls) originating from outside the country.	22/04/2019	Quality of Service	Direction Download (2.16 MB) Share Facebook
15	Amendment to Direction No. 311-311\|2012-QoS at 14-11-2014 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without the normal ten dig	15/07/2019	Quality of Service	Direction Download (1.11 MB) Share Facebook
16	Direction on submission of Coverage Map data	15/11/2019	Quality of Service	Direction Download (1.18 MB) Share Facebook
17	Direction regarding implementation of The Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018.	20/01/2020	Quality of Service	Direction Download (2.04 MB) Share Facebook
18	Direction on regarding submission of Performance Monitoring Report to the Authority under the Telecom Commercial Communication Customer Preference Regulations, 2018	15/02/2021	Quality of Service	Direction Download (899.18 KB) Share Facebook
19	Direction on measures to curb misuse of Headers and Content Templates under Telecom Commercial Communication Customer Preference Regulation, 2018	16/02/2023	Quality of Service	Direction Download (1.28 MB) Share Facebook
20	Direction on measures to curb unauthorised activities using telecom resources and amendment in Codes of Practice under Telecom Commercial Communication Customer Preference Regulation, 2018	16/02/2023	Quality of Service	Direction Download (1.78 MB) Share Facebook